Privacy and Cookie Policy
The Service includes Renzo Arbore Channel, SutorTV and any mobile apps that link to these terms.
This mobile app is operated by CEDEO Srl and Archibuzz Srl jointly.
Parents or guardians should read this Privacy Policy and explain to any children using this mobile app the implications of this Privacy Policy.
About us
This mobile app is operated by CEDEO Srl, a company registered in Italy, with company number 02930860016, and whose registered office is at Via Borgionera 103, 10040 Villar Dora (TO) Italy and Archibuzz Srl, a company registered in Italy, with company number 10707250014, and whose registered office is at Piazza De Amicis 121 bis, 10126 Torino (TO) Italy.
We are committed to protecting your privacy. This privacy policy (Privacy Policy) tells you how we collect, store, process and use your/your children’s personal information when you use this mobile app (the Service). It also provides you with details about your rights in relation to your/your children’s personal information. You should read this Privacy Policy in conjunction with WimTV’s Terms of Use.
Our legal status is that of a “data controller” and in this capacity we will securely store and process your/your children’s personal information which you/your children have provided to us or which we otherwise collect. Data controller is a legal term used in EU legislation to signify the person who controls what to do with any given personal information. We are registered as a data controller with the Information Commissioner’s Office.
Children
The Service is designed for adults, families and children. We are cautious when processing personal information of users of the Service. The Service offers adults, families and children (from now on ‘Users’) video content in the form of videos on demand, live streaming of events, linear tv channels. Content is organised in categories and Users can browse it or search for content by keyword.
We generally do not offer any place where Users can sign up or enter personal information themselves. Users use the Service anonymously, without having to subscribe.
The Service, as per WimTV’s Terms of Service, excludes the publication of content of pornographic type, violent, offensive against religions, gender, races and political ideologies.
What information do we collect, and for what purpose
We may collect the following information:
• country and other geolocation information, for the purpose of getting statistical information of content usage (e.g. number of views, from where, when);
• information about Users devices (such as device identifier and type) for accessing the Service, through cookies (and similar technologies) as further described below. We need to know what device the User is using, in order to send the User notifications that inform about the availability of a new piece of content (a new video, a new live channel, a new schedule). This is the only reason why we collect this type of information.
Information collected by third-party services
The Service relies on Firebase for the following functions
Cloud Functions
Firebase provides us with a secure server environment for running code in response to database changes, for example, in order to trigger push notifications when a new piece of content (i.e. video on demand, live channel or schedule) is published. It collects the following information from Users:
– IP addresses
To execute event-handling functions and HTTP functions based on end-user actions. Cloud functions only save IP addresses temporarily, to provide the service.
– Cloud Messaging (i.e. push notifications)
Firebase Cloud Messaging provides us with the infrastructure for sending push notifications direct to User device. It collects the following information from Users:
– Instance IDs (a unique, random ID created by User device for each app installed)
Firebase Cloud Messaging uses instance IDs to determine which devices to deliver messages to. Firebase retains instance IDs until the development team deletes the ID (on your request). After the deletion, data is deleted from live and backup systems within 180 days.
Legal basis for processing your personal information
We will only process Users information where we have a legal basis to do so. The legal basis will depend on the purposes for which we have collected and use the User information. In almost every case the legal basis will be one of the following:
• Our legitimate business interests: Where it is necessary for us to understand our customers, promote our services and operate effectively.In each case that this is done in a legitimate way which does not unduly affect Users’ privacy and other rights.
• Compliance with law: Where we are subject to a legal obligation and need to use Users’ information in order to comply with that obligation.
Where we store Users’ information
The personal information that we collect is transferred to, and stored at, a destination inside the European Economic Area (the “EEA”).
Whenever we transfer Users’ information as described above, we will take steps which are reasonably necessary to ensure that adequate safeguards are in place to protect such information and to make sure it is treated securely and in accordance with this privacy policy.
How we keep Users’ information
We take steps to ensure that the Users’ information we collect is retained for only as long as it is necessary for the purpose for which it was collected. After this period it will be deleted or in some cases anonymised.
Cookies and similar technologies
Our App uses cookies and similar technologies. The cookies we use are “analytical” cookies and allow us to recognise and count the number of visitors and see how visitors move around the app when they are using it. This helps us improve the way the app works.
Security
We take appropriate technical and organisational measures to safeguard the Users’ information and regularly review our security measures to consider new technologies and methods, to safeguard Users’ data. Please note that no transmission over the Internet can ever be guaranteed secure and we consequently cannot guarantee the security of any Users’ information that we receive over the Internet.
Users’ rights
Users have certain rights in relation to their information. These include: the right to object to the processing of information for certain purposes, the right to access their personal information, and the ability to erase, restrict or receive a copy of their personal information.
We will handle any request to exercise your rights in accordance with applicable law and any relevant legal exemptions. If you wish to exercise any of these rights please conduct us using the contact details below.
Users may also have the right to complain to a data protection authority if they think we have processed their personal information in a manner which is unlawful or breaches their rights. If Users have such concerns we request that they initially contact us (using the contact details below) so that we can investigate, and hopefully resolve, their concerns.
Changes to this Privacy Policy
We may from time to time revise this Privacy Policy so please check back regularly to keep informed of updates.
If you have any questions regarding this Privacy Policy or would like to exercise any of the above rights, please contact us by e-mail: info@wimlabs.com
For any technical issues: support@wimlabs.com
Alternatively, you can contact us in writing or by phone via the details below:
CEDEO Srl
Via Borgionera, 103
10040 Villar Dora (TO)
Italy
Phone No: +39 338 10 59 702
This Privacy Policy was last updated on 24 March 2022.
